Contact Us

Welcome to Acetech IT, your trusted partner for high-quality computing, electronics, and accessories. We value our customers and are here to assist with any inquiries, support needs, or feedback. Whether you have questions about our products, your order, or our services, our team is ready to help.

Get in Touch

We aim to make your experience with Acetech IT smooth and hassle-free. If you have any concerns or questions, please feel free to contact us through the following channels:

1. Physical Address:
Moi Avenue, Rahimtullah Trust Building, 2nd Floor, Shop GF 11
Nairobi, Kenya

2. Phone Number:
Call us directly at: +254-0712016568
Our customer support team is available Monday to Saturday from 9:00 AM to 6:00 PM.

3. Email Address:
For inquiries, support, or feedback, you can reach us at: support@acetechit.co.ke
We strive to respond to all emails within 24 hours.

Customer Support

At Acetech IT, customer satisfaction is our priority. Our experienced support team is equipped to handle a variety of queries, including:

• Order Assistance: Help with placing, tracking, or modifying orders.

• Product Inquiries: Information about product specifications, compatibility, and availability.

• Technical Support: Guidance on using our products or troubleshooting issues.

• Returns & Refunds: Assistance with returns, exchanges, and refund requests.

Visit Our Store

If you prefer a face-to-face experience, we welcome you to visit our physical store. Our knowledgeable staff is ready to assist you in selecting the best technology solutions for your needs. Explore our latest products, exclusive offers, and personalized customer service.

Store Hours:
Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Closed on Sundays and Public Holidays

Social Media

Stay updated with our latest offers, product launches, and tech insights by following us on social media:

• Facebook: Acetech IT

• Twitter: @AcetechIT

• Instagram: @Acetech_IT

Feedback and Suggestions

We value your input and continuously strive to improve our services. If you have suggestions on how we can serve you better, please let us know. Your feedback helps us enhance our offerings and deliver a superior customer experience.

Business Partnerships

For corporate inquiries, bulk orders, or partnership opportunities, reach out to our business solutions team at: partnerships@acetechit.co.ke

We are open to collaborating with businesses to provide tailored IT solutions and specialized support.

Emergency Support

For urgent matters outside regular hours, please call our emergency support line: +254-0712016568

Thank you for choosing Acetech IT. We are committed to providing you with quality products and exceptional service. We look forward to serving you!