Terms and Conditions
Acetech IT Terms and Conditions
The Acetech IT Terms and Conditions explain the rules for accessing and using the Acetech IT website (acetechit.co.ke) and purchasing products from our online store. By using our website, you agree to follow these terms.
Please read these Terms and Conditions carefully before placing an order or using our services.
Definitions in the Acetech IT Terms and Conditions
In these Acetech IT Terms and Conditions, the following definitions apply:
“We”, “Us”, “Our” refer to Acetech IT.
“You”, “Your” refer to the website user or customer.
“Products” refer to goods available for purchase on our website.
Use of the Website
By accessing the Acetech IT website, you agree to the following conditions:
You must be at least 18 years old, or have permission from a legal guardian.
You must provide accurate information when placing orders.
Unauthorized use of the website may lead to legal action.
We may update, modify, or remove parts of the website at any time without prior notice.
Product Information
We work to ensure that product descriptions, images, and prices on our website remain accurate.
However, the following conditions apply:
Product Availability
All products remain subject to availability.
Pricing Updates
We may adjust product prices at any time without prior notice.
Errors
If we discover an error in pricing or product information, we will contact you and provide the option to proceed with the corrected details or cancel the order.
Orders and Payment
When you place an order on our website, the following terms apply.
Order Confirmation
After placing an order, you will receive a confirmation email.
Payment Methods
We accept several payment options, including:
Mobile payments
Credit or debit cards
Bank transfers
Order Cancellation
Orders may be canceled before they are dispatched. Customers should contact:
We reserve the right to refuse or cancel orders that appear fraudulent or suspicious.
Shipping and Delivery
Shipping and delivery are governed by our Shipping Policy. Delivery times may vary depending on location and courier availability.
While we aim to deliver orders promptly, unexpected situations may cause delays.
Returns and Refunds
Our Refunds and Returns Policy explains how customers can return products or request refunds.
Key points include:
Eligible products may be returned within 14 days of delivery.
Refunds are processed using the original payment method.
Customers may pay return shipping costs unless the product is defective.
Warranty Policy
Some products include a manufacturer’s warranty.
Warranty claims must follow the manufacturer’s terms and conditions. Our team can assist customers with valid warranty claims.
Limitation of Liability
To the maximum extent allowed by law:
Acetech IT is not responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.
Our total liability for any claim will not exceed the amount paid for the product.
Intellectual Property
All content on the Acetech IT website, including text, images, graphics, and logos, belongs to Acetech IT.
You may not copy, reproduce, or distribute any content without written permission.
Privacy Policy
Acetech IT is committed to protecting customer data. Please review our Privacy Policy to understand how personal information is collected and used.
Governing Law
These Acetech IT Terms and Conditions follow the laws of Kenya. Any disputes related to these terms will be handled by the Kenyan courts.
Updates to These Terms
We may update these Terms and Conditions at any time. When changes occur, we will publish the updated version on this page.
Continued use of our website means you accept the updated terms.
Contact Us
If you have questions about the Acetech IT Terms and Conditions, please contact us.
Email: support@acetechit.co.ke
Phone: +254 712 016 568
